Creatio is a leading business process automation and CRM software platform. With a complete suite of out- of-the-box solutions, this software can help you streamline our enterprise processes, increase the productivity of our employees and make CRM data sense in order to provide our customers with better and more consistent service. It even won 2017 Great Users Experience Award for its accelerated architecture as a testament to this program’s strong and yet user-friendly functionalities. The Creatio CRM currently includes three modules: Creatio Marketing,Creatio sales and Creatio services. This allows users to manage their CRM efforts without investing in multiple programs. The various departments involved in your campaigns have specific tools for each module. This allows you to centralize our database, reduce worldly tasks and optimize the efficiency of our workplace easily. Firstly, the Marketing module allows us to map customer journey based on our demographic goal and the purchasing pattern of potential customers.
We can also plan and launch multi-channel data-backed campaigns with the same module that can greatly speed up the process of lead generation and conversion. Secondly, the Sales module allows our users to plan a customer’s own sales cycle. This makes it easy for sales people to pick up our marketing professionals. This allows us to monitor certain transactions and understand better what products and services our customers need. This allows us to return repeated sales from current customers easily. Finally, the Service module offers user the tools we need to offer our customers practical and personalized support. This allows us to access previous customer interactions and transactions between our customer and RVV . Our Clients can approach their customers exactly in this way to ensure quality service delivery. In the event our operations still need features, Creatio CRM also has open API functions to easily integrate into third-party applications such as the ERP, corporate analysis, social listening and productivity systems. We can combine this with existing enterprise systems seamlessly or adjust it to suit your company’s changing needs.
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